Before they even take off with their new Manila – Davao route, SEAIR has been told to cancel all reservations and scheduled flights. Yes, they’ve been grounded.
According to the email I received from Tiger Airways for SEAIR, their competition objected to the new flights, thus resulting in the cancellation of the scheduled routes.
I don’t know how these things work, but it does seem to me that they would have prior approval for any routes, as air space would need to be reserved. Assuming that was done, how can the flights be pulled from them after the fact?
I was looking forward to trying Seair as they had some good promos and their flight schedule was appealing to me.
Dear Customer,
We regret to inform you that we have been forced to temporarily suspend the domestic route on which you booked a flight operated by SEAIR.
The decision to suspend the route is unfortunately out of SEAIR’s and Tiger Airways’ control and has in part come about after competitors protested our flights.
We do apologise to the disruption of your travel plans. Please kindly inform the other passengers who are booked under the same reservation.
Please be informed that international routes operated by both Tiger Airways and SEAIR are not affected by this cancellation and are operating as normal. This includes Clark* to Singapore, Hong Kong & Macau. Look out for additional frequencies on these routes soon.
As a result of this suspension, we will in due course be processing a refund to your original source of payment. In accordance with our policy, we will be processing the refund in order of flight date priority. Your patience in this regard is appreciated.
Please click on the link below to acknowledge this notification.
CLICK HERE TO ACKNOWLEDGEWe thank you for your support and sincerely apologise for any inconvenience caused.
Yours faithfully,
Tiger Airways Singapore Pte Ltd*Flights to/from Manila-Clark (DMIA) are operated by SEAIR*
It is yet to be determined what “due course” means in regards to the processing of my refund. I will note that the charge went through immediately upon the placing of the reservation.
SEAIR – we hardly knew ye.
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